Frequently Asked Questions
Everything you need to know about shopping with Walusha
How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Do you ship internationally?
Yes, Walusha ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.
Are your materials sustainably sourced?
At Walusha, we are committed to ethical fashion. Over 70% of our current collection is made from organic or recycled materials, and we work exclusively with certified factories.